What does “Impossible” mean?

What does “Impossible” mean when I ask for a coupon? (Action Required)

Impossible note appears in 2 situations.
Situation No. 1: You have opened a Coupon, but you didn’t mark the code as working/not working.
What can you do about it?
Check “My coupons” or “Seller’s offers” tabs, and look for “Action required” note.

Click on “Show Coupon” and add the order # from Amazon¬†if the coupon worked, or, mark the coupon as not working, and choose the error from the drop-down menu.
Situation No. 2: You didn’t set up your account completely, and there is missing information like social media platforms/Country. You can add this information here:

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